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Shipping & Returns
* Ribbon orders ship from England, within 3-5 business days. Please bear in mind that this means if you place an order Friday, the weekend will not count as business days.
* Shipping is via Royal Mail, tracked, unless otherwise requested and agreed.
* 1-3 day delivery to the USA and the rest of the world is possible using special delivery and is included in larger orders. Please enquire if you’d like to arrange express delivery.
* Delivery cannot be guaranteed by a certain date unless expressly stated and purchased. Please contact me if that is a concern and I’m happy to set that up for you.
*Some international orders may be subject to import taxes or customs, which I cannot control. These are determined by your country's government and may be collected by the shipping courier at the time of delivery. Your local postal authority will have more information about customs fees, duties and taxes specific to your location.
*Occasionally customs inspections in your country may slow the delivery of your order. We have no control over this and are not responsible for any such hold ups.